FAQ

If you do not see a question addressed here that you need an answer to please let us know by completing the form below.

 

Q. WILL THIS DAMAGE MY BLACK PLASTICS?

A. NO, not at all. It will actually put a protective coating on all surfaces.  But, because our product is silicone free the black plastics will have a clean, new look.  If you are looking for the "wet" plastic look please order our tire and trim.

Q. WHAT SURFACES IS IT SAFE TO USE ON?

A. Painted surfaces, clear coat, gel coat, fiberglass, lexan, plexiglass, glass, chrome, countertops, flat screen monitors and tvs, any non-pourous surface.

Q. HOW LONG DOES A COATING LAST?

A. 4-6 months.  We recommend that when you first get our product that you apply two coats within a few days of each other, allowing the first coat to completely cure over 24hrs for extreme results.

Q. WHAT TYPE OF COATING IS USED, DOES IT PROTECT AGAINST UV?

A. It is an Acrylic Polymer, much harder than carnauba wax and yes it has the highest UV protection available.

Q. IS THERE ANY SURFACE PREPARATION BEFORE USE?

A. NO, not at all.

Q. IS THERE A DIFFERENCE BETWEEN US AND ALL THE OTHERS OUT THERE?

A. YES! We are truly unique in the fact that we actually polish as you clean, removing imperfections and perfecting your finish.  We are not just a TOP COAT, we CLEAN, POLISH, SEAL AND PROTECT in ONE Step. We are also an Acrylic Polymer that is much more durable than the silicone and solvent products you see all over social media.

Q. HOW IN THE WORLD DO YOU CLEAN A DIRTY VEHICLE WITHOUT SCRATCHING IT?

A. This is not new technology.  We admit there is a limit to what waterless technology can do safely, but we wanted to show an extreme example in our demo.  
Our product liquifies(emulsifies) and seals up hard particle(encapsulates) along with three different lubricants it is quite safe to use on normal road grime.   And then leaves an awesome Acrylic Resin coating behind that is harder and slicker than wax.  If your car is super dirty with caked on dirt we recommend that you rinse it off first, this product is not for that type of application, it is for normal road grime and bugs and such.  
So... give us a try.

Q. MY FINISH IS SUPER OXIDIZED?

A. If you have serious oxidation you would want to restore the surface with our Oxidation Remover
first and then seal it with the DualPolymer waterless product.  You will be shocked at the results you will get.  It is awesome!

Q. CAN I USE IT ON MOTORCYCLE'S WINDSHIELD?

A. YES, it is awesome on all lexan, plexiglass and acrylic surfaces

Q. OMG HARD WATER STAINS?

A. If you have STUBBORN hard water stains you would want to restore the surface with our Oxidation Remover
first and then seal it with the DualPolymer waterless product. 
You will be shocked at the results you will get.  It is awesome!

Q. DO YOU HAVE A DISTRIBUTOR PROGRAM?

A. YES, look at www.SellWaterless.com for details

 

Q. WHAT PAYMENT METHODS ARE AVAILABLE?

A. You can choose from several payment methods. We accept payment from all major Credit Cards such as Visa, Mastercard and American Express. You can also pay using Paypal. We currently do not accept cash on delivery payments.

Q. HOW LONG DOES IT TAKE TO GET MY ORDER?

A. Most U.S. orders get delivered in 3-5 business days.

Q. HOW SECURE IS MY PERSONAL INFORMATION?

A. We adhere to highest industry standards to protect your personal information. Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments. Your credit card information is used automatically to complete the requested transaction and is not stored or viewed by us.

Q. WHAT IF I RECEIVED A DAMAGED PRODUCT?

A. We always try our best to serve our customers with the best quality products. However, there might be several factors which result in your products to be damaged. If you have received a defective or a damaged product, please contact us or write to us at SUPPORT@CORPEMG.COM PLEASE INCLUDE PICTURES OF DAMAGE. Let us know the problem and don't forget to attach a photo or video so we can address the issue clearly. Once we receive your email and verify the issue, we will get a replacement sent to you right away.

DO YOU OFFER A MONEY-BACK GUARANTEE?

A. Yes, we do. Please CLICK HERE check out our Refund Policy for more details. 

WHAT IS YOUR EXCHANGE AND RETURN POLICY?

A. To learn more about our exchange and return policy, kindly check our Exchanges & Return page CLICK HERE.